Privacy Policy & SMS Terms — Pets Domain ATX

Effective Date: January 28, 2026

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Pets Domain ATX (“Pets Domain ATX,” “we,” “us,” “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and how it is shared. It also includes our SMS Messaging Terms.

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Information We Collect:

We may collect the following information when you schedule a meet & greet, request services, or communicate with us:

• Name

• Phone number

• Email address

• Home address and service location

• Pet name(s) and care details you share with us

• Appointment and scheduling information (including through booking tools)

• Communications you send to us via SMS, email, phone, or booking platforms

• Billing and invoice records (payments are processed through third-party providers

 

How We Use Your Information

We use your information to:

• Schedule and manage meet & greets and services

• Send appointment confirmations, reminders, and service updates

• Provide customer support and respond to requests

• Maintain business operations and improve service quality

• Comply with applicable legal or regulatory obligations

 

SMS/Text Messaging

If you opt in, Pets Domain ATX may send text messages related to meet & greets, scheduling, confirmations, reminders, service updates, and customer support. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP.

 

How We Share Information

We may share limited information with trusted service providers only as needed to operate our business and deliver services, such as:

• Scheduling and booking platforms (e.g., Calendly)

• SMS/phone communication providers

• Payment processors

• Cloud storage, hosting, and IT service providers

 

Mobile Information Sharing Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Information may be shared with service providers solely to deliver business services (e.g., messaging, scheduling, customer support, and payment processing). All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

Cookies & Analytics

If you visit our website, we may use cookies and analytics tools to understand site traffic and improve the website experience. You can control cookies through your browser settings.

 

Your Choices

• You may request access to, correction of, or deletion of your information by contacting us.

• SMS Opt-Out: Reply STOP to unsubscribe from text messages.

• Help: Reply HELP for assistance.

 

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

 

Contact Us

If you have questions or concerns about this policy or your information, please contact us at hello@petsdomainatx.com

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SMS Messaging Terms & Conditions — Pets Domain ATX

By opting in to receive SMS messages from Pets Domain ATX, you agree to the following:

• Program Description: Messages may include meet & greet coordination, scheduling confirmations, reminders, service updates, and customer support.

• Message Frequency: Varies based on your bookings and account activity.

• Cost: Message and data rates may apply.

• Opt-Out: Reply STOP to opt out at any time. You may receive a final confirmation message.

• Help: Reply HELP for assistance or email hello@petsdomainatx.com.

• Consent: Consent to receive SMS is not a condition of purchase.

• Carriers: Carriers are not liable for delayed or undelivered messages.

• You will receive account alerts and promotional messages​